Frequently asked questions.
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How do I know if Next Level Psychological Services is the right fit?
We may be a good fit if you are looking for thoughtful, evidence-based care that is personalized, collaborative, and goal-oriented. We specialize in anxiety, OCD, ADHD, autism spectrum disorder, parenting support, child and teen therapy, young adult therapy, and sport/performance psychology.Do you offer a consultation before scheduling?
Yes. We offer an initial consultation to help determine whether our services are a good match for your needs. This is also an opportunity to ask questions about therapy, assessment, fees, scheduling, and next steps.Who do you typically work with?
We work with children, teens, young adults, parents, families, and athletes. Many of our clients are bright, high-achieving, sensitive, anxious, neurodivergent, perfectionistic, or navigating stress related to school, sports, parenting, identity, transitions, or performance demands. -
What types of therapy do you provide?
Our therapy is grounded in evidence-based approaches, including Cognitive Behavioral Therapy, Acceptance and Commitment Therapy, DBT-informed skills, exposure-based work, mindfulness, parent training, and behavioral strategies. Treatment is tailored to the client’s age, goals, strengths, and current challenges.Is therapy short-term or long-term?
Therapy is typically goal-oriented and designed to help clients build insight, learn practical skills, and improve day-to-day functioning. Some clients benefit from short-term focused care, while others need longer-term support depending on the complexity of their concerns.Do parents participate in child or teen therapy?
Yes, when clinically appropriate. Parent involvement is often an important part of treatment for children and teens. This may include parent coaching, treatment planning, communication strategies, behavior support, and helping parents respond more effectively to anxiety, rigidity, emotional distress, or behavioral concerns.Do you work with athletes?
Yes. We provide sport and performance psychology services for athletes looking to strengthen confidence, focus, emotional regulation, motivation, mental toughness, and performance under pressure. Services may include individual work, group workshops, or team-based mental skills training.See the Clinical Services Tab for a compete list of therapeutic services offered
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Do you provide autism and ADHD evaluations?
Yes. We offer comprehensive autism and ADHD evaluations designed to provide diagnostic clarity, practical recommendations, and a deeper understanding of a client’s strengths, challenges, and support needs.What is included in an evaluation?
Evaluations may include clinical interviews, developmental history, standardized measures, direct assessment, parent or collateral input, review of relevant records, feedback, and a written report with recommendations. The specific battery is tailored to the referral question.Can your evaluations be used for school support or accommodations?
Yes. Evaluation reports often include recommendations that may support school planning, accommodations, treatment planning, and referrals for additional services when appropriate.Do you evaluate high-masking or subtle autism presentations?
Yes. We understand that autism can present differently across age, gender, culture, intelligence, masking, anxiety, social motivation, and learned coping strategies. Our evaluations are designed to consider nuanced presentations rather than relying on stereotypes alone. -
o you accept insurance?
We are an out-of-network/private-pay practice and do not bill insurance directly. We provide Superbills that clients may submit to their insurance company for possible out-of-network reimbursement.How do I know if my insurance will reimburse me?
You can contact your insurance company and ask about your out-of-network mental health benefits, deductible, reimbursement rate, and whether CPT codes for therapy or psychological testing are eligible for reimbursement.Do you offer a sliding scale?
Yes. We offer a limited number of sliding scale spots based on financial need and availability. Sliding scale rates are intended to increase access while allowing us to maintain a boutique, highly individualized level of care. If you would like to request a sliding scale slot, please use the link below the FAQ section to complete the Sliding Scale Application Form or requst the form via email MB@nl-psych.com.Do you accept CareCredit?
Yes. We accept CareCredit as a payment option for eligible services. You can learn more or apply here: https://www.carecredit.com/go/422MMC/Can I use HSA or FSA funds?
Many clients are able to use HSA or FSA funds for eligible therapy or assessment services. Please check with your plan administrator to confirm your specific benefits and requirements.What forms of payment do you accept?
Payment options may include major credit cards, HSA/FSA cards, CareCredit, and other approved payment methods. Payment is typically due at the time of service unless otherwise arranged. -
Do you offer in-person sessions?
Yes. In-person sessions are available at our Calabasas office by appointment.Do you offer telehealth?
Yes. Telehealth may be available for clients located in California, depending on clinical appropriateness, age, service type, and privacy considerations.Where are you located?
Next Level Psychological Services is located in Calabasas, California. We commonly serve families from Calabasas, Woodland Hills, West Hills, Agoura Hills, Westlake Village, Thousand Oaks, Malibu, and surrounding Los Angeles and Ventura County communities.How often will we meet?
Most therapy clients begin with weekly sessions to build momentum and consistency. Frequency may change over time based on progress, goals, clinical need, and scheduling availability.What should I expect in the first session?
The first session focuses on understanding your concerns, history, goals, strengths, and current needs. For parents, this may include discussing your child’s development, family context, school functioning, and what has or has not helped so far. -
Do you collaborate with schools, physicians, or other providers?
Yes, with written consent. Collaboration can be helpful when a client’s needs involve school support, pediatricians, psychiatrists, occupational therapists, speech-language pathologists, coaches, or other professionals.Will therapy be confidential?
Yes. Therapy is confidential within legal and ethical limits. For minors, we balance the child or teen’s need for privacy with appropriate parent involvement and safety-related communication.Do you provide letters, forms, or documentation?
When clinically appropriate, we may provide documentation related to treatment, accommodations, or care coordination. Requests are reviewed on a case-by-case basis and may require additional time, fees, or clinical information. -
What makes Next Level Psychological Services different?
We are a boutique psychology practice offering personalized, high-quality care with a strong emphasis on evidence-based treatment, clinical depth, practical strategies, and warm collaboration. Our goal is to help clients gain clarity, build skills, and make meaningful progress without a one-size-fits-all approach.What if I am not sure whether we need therapy, testing, or parent consultation?
That is a common question. The consultation process can help clarify whether therapy, assessment, parent support, sport psychology, or another service is the best next step.How do I get started?
To get started, please contact Next Level Psychological Services to schedule an initial consultation or ask questions about services, fees, availability, and next steps.
Next Level Psychological Services
Website: www.nlpsychology.com
Email: mloza@callutheran.eduPhone: 805-244-6907
You may also reach out through the contact form on the website, and we will review your needs, discuss availability, and help determine the most appropriate next step.
